Good questions

Frequently asked

Everything you might wonder before adopting a little friend.

Do you ship worldwide?+

Yes! We send little charms all over the world. Wherever you are, there is a tiny friend ready to make the trip to you. International orders travel tracked so you can follow along.

When do you restock?+

Every Friday at 6PM (your time will vary, ours is sharp). Popular shapes sell out fast, so set a reminder and grab your favorite before it hops away.

How long until my charm is made?+

Everything here is made-to-order, just for you. Please allow 3 to 5 days for us to print, sand, and assemble your charm before it ships. Custom pieces can take a touch longer.

What are the charms made of?+

We print with PLA, a plant-based, biodegradable plastic that is sturdy and light. Each one is hand-finished and fitted with a metal ring or clasp so it is ready to clip on right out of the box.

How do I care for my charm?+

Keep your little friend away from hot cars and long soaks. A gentle wipe with a soft cloth keeps it happy. PLA softens in high heat, so no dishwashers or sunny dashboards, please.

Can I order a custom charm?+

Absolutely. Custom is our favorite. Tell us the shape, the colors, and the vibe through our contact page, and we will bring your idea to life. Made-to-order means it is one of a kind.

Do I get a free sticker?+

You sure do! Every single order ships with a free surprise sticker tucked inside. Think of it as a tiny thank-you from us to you.

My charm arrived and something is not right. Help?+

Oh no! Reach out through our contact page within 7 days of delivery with a photo, and we will make it right. We pour a lot of love into these and want yours to be perfect.

Still wondering about something?

Ask us anything